Career Highlights

  • MSU Billings Graduate (2017)
  • Big Brothers Big Sisters Volunteer 2006-2010 (Butte) & 2013-2015 (Billings)
  • Big Sister of the Year (2010)
  • Plan My Gap Year Tanzanian Volunteer (May 2017)
  • Billings Depot Employee & Volunteer for non-profit Events. (Current)

Shelby Nicholls

Client Experience Manager

Life Title:



Billings, Montana

Current Location:

Billings, Montana


I love my career because every single day is different, and I am constantly learning. Each day i get to work with different types of business owners, companies and state regulations. This allows me to constantly grow and expand my knowledge for each different industry. The goal for an end result is to have a happy and successful client, so when everything goes as planned it is a very rewarding experience.


Even though Billings is the largest community in Montana, it still has a very small town feel. I have lived here now for just under 10 years, and i feel as though i have been able to develop a great network of people. Opportunities in Billings feel endless since there is so much growth constantly happening.


My goal with this program would be to dedicate my time towards a cause that will be not only be rewarding for myself, but also inspiring to others. This program’s potential to have so much community outreach is really amazing, and I am happy to have the opportunity to be a part of that!